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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Financial Reform

The More I Hear About OPM Data Breach, The Less I Know, Except This: It's Bad | Ed Mierzwinski

Was it 4 million, 14 million or 18 million records breached (how many times) (likely) by Chinese hackers? Whose fault was it? The USOPM director says no one's. Really? Perhaps the worst data breach ever raises lots of questions, but I haven't heard any good answers. Federal employees, their families, their friends and their neighbors -- because all of them could be victims -- deserve better answers, just as they deserve better service than USOPM's credit monitoring provider is giving them.

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News Release | PennPIRG | Consumer Protection

Parents Beware - Many Toys Still Toxic, Hazardous

PHILADELPHIA, Nov. 24 –Dangerous or toxic toys can still be found on America’s store shelves, Pennsylvania Public Interest Research Group announced on Tuesday in its 24th annual Trouble in Toyland report.

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News Release | Financial Reform

We Need a Watchog: On eve of committee vote, consumer group petitions for reform

SCRANTON, Oct. 20 – Local residents and statewide consumer group PennPIRG, the Pennsylvania Public Interest Research Group, called for meaningful financial reform in a petition demonstration in downtown Scranton today.

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Media Hit | Health Care

Health insurance industry getting desperate

The health-insurance industry is getting desperate. Funding a bogus study claiming that health-care reform will drive up the cost of coverage ("Health-plan Lobby's Tough," Oct. 13) is part of a last-ditch effort to derail reform. Despite the scare tactics, Congress is making headway.

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Media Hit | Health Care

Edinboro businesswoman visits Washington to discuss health-care reform

Zimmer is one of about 110 small-business owners traveling to Washington, D.C., to see their respective congressional leaders. Their trip is an effort by the U.S. Public Interest Research Group to show Congress that these business people want health-care reform.

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Media Hit | Financial Reform

Consumer relief

It is not getting much attention locally but the big banks, the mortgage lenders and the insurance companies are working to kill legislation in Washington that would give consumers much-needed protections in the financial marketplace.

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Defend the CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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